![]() There will be new offices in London and Berlin as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. With the new funding round, the company plans to iterate on its product with new integrations with third-party tools, and in particular industry-specific integrations. The Aircall phone for Windows is a brand new app experience with updated code for better performance. 15% of them are based in France, 35% in the U.S. New customers include Caudalie, OpenClassrooms and Too Good To Go. When it comes to metrics, it means that signups increased by 65% in 2020. And Aircall has capitalized on this influx of customers. For the past year, many companies have been looking for a new phone system with various lockdowns taking place around the world. In addition to Goldman Sachs Asset Management, existing investors DTCP, eFounders, Draper Esprit, Adam Street Partners, NextWorldCap and Gaia are also participating once again in today’s funding round.Īs a cloud-based software product, Aircall works well with remote or hybrid teams. Admins can see analytics, monitor calls and see how everyone is doing. Agents can transfer calls and put customers on hold. The service manages the call queue for you and your agents can start answering inbound calls. View ActiveCampaign contact details whenever the Aircall phone rings, and access the contact record in one. ![]() It integrates with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems.Īircall customers can create local numbers and set up an interactive voice response directory. The startup has been building a cloud-based phone system for call centers, support lines and sales teams. ![]() Following today’s funding round, the company has reached unicorn status, which means it has a valuation above $1 billion - this is the 16th French unicorn. If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.Aircall has raised a $120 million Series D round led by Goldman Sachs Asset Management. Aircall allows any company to set up its professional lines in seconds and manage all calls online - as easily as emails. Available for the US, the UK, Australia, and France. Native SMS: Send and receive one-to-one SMS and talk to your customers and prospects via text messaging.Review call recordings to help confirm details, monitor quality and guide training sessions. Know who's available and who's not before transferring the call. Aircalls flexible cloud phone solution integrates with 100+ CRM, Helpdesk, and other critical business tools to surface the information your reps need to. You can also transfer to the most qualified teammate. Transfer a call to any of your teammates in one click. ![]() The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.Īccelerate productivity with a powerful dialer and collaborative features:Ĭlaim local numbers for your business in 100+ countries - even if your team works a continent away.Ĭreate and share selected contacts with your team so everyone can follow the conversation.Īssign a call to a teammate or add context with a comment and the call will pop up on their to-do list. Get VoIP set up in seconds and start a conversation anywhere in the world today. Based in Paris and New York, the company offers cloud-based phone system software that. Trusted by 13,000+ companies, Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Aircall touts itself as the phone system for modern businesses.
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